Privacy & trust
How we protect your information
Plain-language summary of how the Assured Hearing OWCP intake handles your data. Final legal language is reviewed by counsel.
You are anonymous until you choose otherwise
Before you enter contact details, we only store the answers you give — no name, no phone number. You are always in control of when you share more.
Consent is recorded, exactly as you saw it
When you agree to the HIPAA notice or to receive messages, we save a copy of the exact wording, the time, and which boxes you checked. Transactional appointment texts are separate from any optional updates.
Your information stays in the United States
Compute, database, and backups are US-hosted. Protected health information is encrypted, and every staff access to your record is logged.
Honest routing — no phantom appointments
If we can book you a real time in your area, we show it. If not, we tell you plainly and place you on a waitlist with a follow-up promise. We never show times we cannot honor.
Questions about your privacy? Your coordinator can connect you with our privacy officer at any time.
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